# Support

**Last updated:** October 2026

## Contact

For product support, account help, or App Store review questions, email [kirill+flashcards@kirill-markin.com](mailto:kirill+flashcards@kirill-markin.com).

## Account Deletion

To delete your Nibomo account without installing the app, open the [account deletion page](https://app.nibomo.com/settings/delete-account?locale=en-au). If prompted, sign in with the same email address you use for your account. Choose `Delete my account`, type the confirmation phrase shown, and confirm deletion. Alternatively, request account deletion by emailing [kirill+flashcards@kirill-markin.com](mailto:kirill+flashcards@kirill-markin.com).

Deletion removes your current account data, credentials, memberships, and workspaces where you are the only member from the live database. Shared workspace content remains available to other members. Necessary billing history is retained for accounting, reconciliation, and legal claims. Deleted records may remain in encrypted recovery backups for up to 35 days. See our [Privacy Policy](/en-au/privacy/) for full retention details.

Deleting your Nibomo account does not cancel your Google Play subscription. [Manage or cancel it separately through Google Play](https://play.google.com/store/account/subscriptions).

## Open Source And Technical Reports

Nibomo is open source. For bug reports, self-hosting issues, or technical discussions, you can also use the [GitHub repository](https://github.com/kirill-markin/flashcards-open-source-app) and its issue tracker.

## Self-Hosting

If you prefer not to use the hosted cloud beta, you can self-host the same open-source stack and run the service on your own infrastructure.

## Response Expectations

Support is handled on a best-effort basis during the beta period. We aim to respond as quickly as possible, but response times are not guaranteed.

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