CompTIA Network+ N10-009 Flashcards: Concepts, Operations & Troubleshooting
Prepare for CompTIA Network+ N10-009 with 250 original cards covering all five domains through focused recall, configuration choices, operations decisions, security, and troubleshooting scenarios.
เกี่ยวกับเด็คนี้
Study the current CompTIA Network+ N10-009 blueprint with 250 original English flashcards organized to match the official five-domain weighting. The deck moves from networking models, protocols, cloud, addressing, and media into routing, switching, wireless design, physical installation, operations, security, and troubleshooting.
Short recall cards anchor stable facts such as ports and address ranges. Scenario prompts then ask you to choose a configuration, interpret evidence, select a control or tool, and decide the next diagnostic action. Explanations state the answer first and add practical context without imitating multiple-choice exam items.
Scope and technical details were checked against primary references from IANA, the RFC Editor, IEEE, NIST, Microsoft, AWS, and Cisco. The original questions, answers, organization, and generated cover are released under CC0 1.0 to the extent applicable rights exist.
Separate reverse cards appear only when both recall directions are useful. The deck excludes mechanical acronym-to-expansion cards, every possible port-to-protocol reversal, redundant permutations of the same comparison, and hands-on mappings for packet inspection, cable handling, device configuration, or full performance-based practice; those skills need live equipment or labs.
This independent, unofficial study deck is not affiliated with, sponsored by, or endorsed by CompTIA. No real exam questions, answer keys, or verbatim objective text were copied, and the deck does not guarantee a passing result. Check the official N10-009 exam objectives for the authoritative requirements.
การ์ดในเด็คนี้
การ์ด 1
คำถาม
At which OSI layer do cables, connectors, radio signals, and raw bits belong?
คำตอบ
Layer 1 — Physical. It moves bits across the medium and defines electrical, optical, radio, connector, and signaling details.
การ์ด 2
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A LAN needs forwarding by MAC address, while traffic between IP networks needs forwarding by destination IP. Which appliances fit each job?
คำตอบ
A switch handles the LAN forwarding; a router connects the IP networks. A switch learns Layer 2 MAC addresses, while a router selects Layer 3 paths.
การ์ด 3
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What does a virtual private cloud provide?
คำตอบ
An isolated logical network in a cloud. You choose address ranges, subnets, routes, gateways, and traffic controls while logical boundaries separate tenants on shared provider infrastructure.
การ์ด 4
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Which well-known ports does FTP use, and why are there two?
คำตอบ
TCP 21 for control and TCP 20 for the traditional active-mode data channel. FTP is unencrypted; secure file transfer normally uses a different protocol such as SFTP.
การ์ด 5
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When is single-mode fiber preferred over multimode fiber?
คำตอบ
For longer distances and higher reach. Single-mode uses a smaller core and typically a laser source; multimode is common for shorter links and usually costs less at the endpoints.
การ์ด 6
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What is the main operational tradeoff of a star topology?
คำตอบ
A single access link failure usually affects one node, but failure of the central device can affect the whole star. Centralization also makes changes and fault isolation simpler.
การ์ด 7
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Which three IPv4 ranges are reserved for private networks by RFC 1918?
คำตอบ
10.0.0.0/8, 172.16.0.0/12, and 192.168.0.0/16. Public routers should not treat these as globally routable destination space.
การ์ด 8
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How do SDN, SD-WAN, and NFV differ?
คำตอบ
SDN separates programmable control from data forwarding across a network. SD-WAN applies that approach to WAN overlays, using central policy and path conditions to steer traffic across transports. NFV runs network functions as software instead of tying each one to a dedicated appliance.
การ์ด 9
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At which OSI layer are Ethernet frames, MAC addresses, and switching decisions handled?
คำตอบ
Layer 2 — Data Link. It packages bits into frames and delivers them across a local link using hardware addresses and link-level control.
การ์ด 10
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How does an IPS differ from an IDS in the traffic path?
คำตอบ
An IPS sits inline and can block traffic; an IDS detects and alerts from observed traffic. Inline enforcement adds prevention but also makes availability and tuning more important.
การ์ด 11
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In a typical VPC, how do a security group and a network ACL differ?
คำตอบ
A security group filters traffic at a resource interface and is usually stateful; a network ACL filters at the subnet boundary and is stateless. Exact behavior is provider-specific, so verify the platform.
การ์ด 12
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Which ports distinguish SSH/SFTP from Telnet?
คำตอบ
SSH and SFTP use TCP 22; Telnet uses TCP 23. SSH encrypts the session, while Telnet sends the session without that protection.
การ์ด 13
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What is a direct-attach copper cable in a data-center link?
คำตอบ
A short twinax assembly with transceiver ends fixed to the cable. It is a low-power, low-latency option for nearby switches and servers, but its reach is limited.
การ์ด 14
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Why does a spine-and-leaf fabric suit east-west data-center traffic?
คำตอบ
Every leaf connects to every spine, giving a predictable small hop count between endpoints. Adding spines or leaves scales capacity without building a long hierarchical path.
การ์ด 15
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A Windows host self-assigns 169.254.24.8/16. What does that suggest?
คำตอบ
APIPA/link-local addressing. The host did not obtain its intended IPv4 configuration, commonly because DHCP was unavailable; the address works only on the local link.
การ์ด 16
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How do VXLAN and data center interconnect relate?
คำตอบ
VXLAN carries Layer 2 overlays across an IP underlay; data center interconnect (DCI) links separate data-center sites. A DCI design can extend selected VXLAN segments or exchange routed reachability between sites, but DCI is the inter-site function, not a synonym for VXLAN.
การ์ด 17
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At which OSI layer do IP addressing and routing belong?
คำตอบ
Layer 3 — Network. It provides logical addressing and selects paths across interconnected networks.
การ์ด 18
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What is the difference between a forward proxy and a reverse proxy?
คำตอบ
A forward proxy acts for clients reaching servers; a reverse proxy acts in front of servers receiving client requests. Both can mediate, filter, cache, or hide the systems behind them.
การ์ด 19
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A private cloud subnet needs outbound internet access without accepting unsolicited inbound connections. Which gateway fits?
คำตอบ
A NAT gateway. It translates outbound flows for private addresses and permits return traffic for those flows; an internet gateway alone does not make a private-addressed host reachable.
การ์ด 20
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Which well-known ports map to SMTP and DNS?
คำตอบ
SMTP uses TCP 25 for server-to-server mail transfer; DNS uses UDP or TCP 53. DNS commonly uses UDP for ordinary queries and TCP when required by size or operation.
การ์ด 21
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Why is plenum-rated cable required in some air-handling spaces?
คำตอบ
Its jacket is designed for stricter flame-spread and smoke requirements. Local fire and building codes decide where it is required; ordinary PVC-jacket cable may not be acceptable there.
การ์ด 22
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What are the three layers in the classic three-tier campus design?
คำตอบ
Access, distribution, and core. Access connects endpoints, distribution aggregates access and applies policy, and the core provides fast resilient transport between distribution blocks.
การ์ด 23
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What does the IPv4 loopback range test?
คำตอบ
The local host's IP stack. The range is 127.0.0.0/8, with 127.0.0.1 commonly used as localhost; packets never need to reach a physical network.
การ์ด 24
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What trust assumption does zero trust architecture reject?
คำตอบ
It rejects implicit trust based only on network location or ownership. Access is evaluated for the user, device, resource, and context, then limited to what policy allows.
การ์ด 25
คำถาม
At which OSI layer do TCP and UDP ports, segmentation, and end-to-end transport belong?
คำตอบ
Layer 4 — Transport. It identifies application endpoints with ports and provides transport behavior such as reliable streams with TCP or datagrams with UDP.
การ์ด 26
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How do NAS and SAN present storage differently?
คำตอบ
NAS presents shared files over the network; a SAN presents block storage to hosts. NAS fits file sharing, while SAN-attached storage looks more like a locally attached disk to the server.
การ์ด 27
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How do SaaS, PaaS, and IaaS divide customer responsibility?
คำตอบ
SaaS supplies the finished application, PaaS supplies an application platform, and IaaS supplies virtualized compute/network/storage. Customer control and operational responsibility generally increase from SaaS to PaaS to IaaS.
การ์ด 28
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Which ports map to DHCP, TFTP, and HTTP?
คำตอบ
DHCP uses UDP 67/68, TFTP uses UDP 69, and HTTP uses TCP 80. DHCP separates server and client ports; TFTP is a simple unauthenticated transfer protocol.
การ์ด 29
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What is the practical difference between SFP and QSFP form factors?
คำตอบ
SFP is a small pluggable transceiver family for one link lane; QSFP groups four lanes in a compact module. The suffix and module specification, not the shape alone, determine supported speed and medium.
การ์ด 30
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In data-center terminology, how do north-south and east-west traffic differ?
คำตอบ
North-south traffic enters or leaves the data center; east-west traffic moves between internal systems. The distinction helps choose firewall, load-balancing, and fabric capacity placement.
การ์ด 31
คำถาม
A /27 IPv4 subnet has how many addresses and normally how many usable host addresses?
คำตอบ
32 total and 30 normally usable. Five host bits remain, so 2^5 = 32; the network and broadcast addresses are not assigned to ordinary hosts.
การ์ด 32
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How does SSE relate to SASE?
คำตอบ
SSE is the cloud-delivered security-services portion; SASE combines those security services with wide-area networking. Implementations vary, but SASE joins connectivity and policy closer to users and resources.
การ์ด 33
คำถาม
At which OSI layer are sessions established, coordinated, and torn down?
คำตอบ
Layer 5 — Session. The conceptual layer manages dialogs and checkpoints between applications, even though real protocol stacks often combine its work with other layers.
การ์ด 34
คำถาม
How do an autonomous access point and a controller-based access point differ?
คำตอบ
An autonomous AP holds its own control configuration; a lightweight AP relies on a controller for centralized policy and coordination. Controller designs simplify consistent changes across many APs.
การ์ด 35
คำถาม
How do public, private, and hybrid cloud deployment models differ?
คำตอบ
Public cloud uses provider-operated shared infrastructure, private cloud is dedicated to one organization, and hybrid connects private and public environments for a combined design.
การ์ด 36
คำถาม
Which ports map to NTP and SNMP?
คำตอบ
NTP uses UDP 123. SNMP queries commonly use UDP 161, while notifications such as traps commonly use UDP 162.
การ์ด 37
คำถาม
Which common fiber connectors are push-pull, small-form-factor latch, bayonet, and multifiber?
คำตอบ
SC is push-pull, LC is the smaller latched connector, ST uses a bayonet twist, and MPO carries multiple fibers in one connector. Always match polish, fiber type, and transceiver requirements too.
การ์ด 38
คำถาม
What makes a hybrid topology different from a mesh topology?
คำตอบ
A hybrid combines two or more topology patterns; a mesh emphasizes multiple interconnections and alternate paths among nodes. A design can be both hybrid and partially meshed.
การ์ด 39
คำถาม
Which first-octet ranges identify the historical IPv4 classes A through E, and how do CIDR and VLSM differ from that model?
คำตอบ
Class A is 1–126 with a default /8, Class B is 128–191 with /16, and Class C is 192–223 with /24; these were classful unicast ranges. Class D is 224–239 for multicast, while Class E is 240–255 and reserved. The 0/8 and 127/8 blocks are special. Modern CIDR uses explicit prefixes, and VLSM lets subnets use different prefix lengths instead of fixed class boundaries.
การ์ด 40
คำถาม
What operational problem does infrastructure as code solve?
คำตอบ
It makes infrastructure definitions repeatable, reviewable, and versioned. Templates and automation reduce manual drift, while source control exposes changes, conflicts, and rollback history.
การ์ด 41
คำถาม
Which OSI layer handles data representation tasks such as format translation, compression, and encryption?
คำตอบ
Layer 6 — Presentation. It describes how applications agree on representation, though modern protocol suites often place these functions inside application protocols or libraries.
การ์ด 42
คำถาม
How do cloud scalability and elasticity differ?
คำตอบ
Scalability is the ability to handle growth by adding resources; elasticity adjusts resources up or down with demand. Elasticity emphasizes timely, often automatic, resizing.
การ์ด 43
คำถาม
Which ports map to LDAP, HTTPS, and SMB?
คำตอบ
LDAP uses TCP/UDP 389, HTTPS uses TCP 443, and SMB commonly uses TCP 445. Encryption depends on the protocol and configuration, not merely on reaching a familiar port.
การ์ด 44
คำถาม
Which connector is typical for Ethernet twisted pair, and which two appear on common coax runs?
คำตอบ
RJ45 is typical for Ethernet twisted pair; F-type and BNC are common coax connectors. RJ11 is smaller and is commonly associated with telephone cabling.
การ์ด 45
คำถาม
At which OSI layer do user-facing network services such as HTTP and DNS sit?
คำตอบ
Layer 7 — Application. It is the top conceptual layer where network services are exposed to applications and users.
การ์ด 46
คำถาม
Why can a content delivery network reduce page latency?
คำตอบ
It serves cacheable content from distributed edge locations closer to users. The shorter path and offloaded origin reduce delay and origin demand when caching rules fit the content.
การ์ด 47
คำถาม
Which ports map to Syslog, secure mail submission, and LDAPS in the N10-009 blueprint?
คำตอบ
Syslog uses 514, secure SMTP submission uses 587, and LDAPS uses 636. Transport details can vary by implementation, so the blueprint associations are the exam-study anchor.
การ์ด 48
คำถาม
Why must Ethernet cable category and link speed be checked together?
คำตอบ
A link can only meet its target speed and distance when the cable, connectors, termination, and interfaces support the same standard. A higher category label does not repair bad installation work.
การ์ด 49
คำถาม
Which ports map to SQL Server, RDP, and SIP?
คำตอบ
SQL Server uses TCP 1433, RDP uses TCP/UDP 3389, and SIP uses 5060/5061. SIP 5061 is commonly associated with TLS-protected signaling.
การ์ด 50
คำถาม
When should a network use QoS rather than simply adding a VLAN?
คำตอบ
Use QoS when traffic needs classification, queuing, or priority under contention. A VLAN separates broadcast domains; it does not by itself reserve bandwidth or prioritize delay-sensitive traffic.
การ์ด 51
คำถาม
What reliability features does TCP add that UDP does not?
คำตอบ
TCP establishes a connection and provides ordered delivery, acknowledgments, retransmission, and flow control. UDP sends independent datagrams with less transport overhead and no delivery guarantee.
การ์ด 52
คำถาม
What does ICMP provide to IP networks?
คำตอบ
Control and error-reporting messages, including echo request/reply used by ping. ICMP supports diagnosis and network operation; it is not an application data transport like TCP or UDP.
การ์ด 53
คำถาม
What problem does GRE solve, and what does it not provide by itself?
คำตอบ
GRE encapsulates one network-layer protocol inside another to form a tunnel. It does not provide encryption or integrity by itself, so protected designs pair it with a security mechanism such as IPsec.
การ์ด 54
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In IPsec, what are the jobs of AH, ESP, and IKE?
คำตอบ
AH authenticates packet data without encrypting the payload; ESP can provide confidentiality plus integrity/authentication; IKE negotiates security associations and keys.
การ์ด 55
คำถาม
How do unicast, multicast, broadcast, and anycast choose recipients?
คำตอบ
Unicast targets one interface, multicast targets subscribed group members, broadcast targets the local IPv4 broadcast domain, and anycast reaches one member of a group—normally the closest by routing.
การ์ด 56
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What happens when a router reduces an IP packet's TTL or hop limit to zero?
คำตอบ
The router discards the packet and normally sends an ICMP time-exceeded message. This prevents a routing loop from circulating a packet forever and enables traceroute-style path discovery.
การ์ด 57
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Why does IPv6 reduce pressure from IPv4 address exhaustion?
คำตอบ
IPv6 expands addresses from 32 bits to 128 bits, providing vastly more unique address space. It also supports simpler autoconfiguration, but migration still requires routing, security, and application readiness.
การ์ด 58
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How do dual stack, tunneling, and NAT64 help an IPv6 transition?
คำตอบ
Dual stack runs IPv4 and IPv6 together, tunneling carries one protocol through the other network, and NAT64 translates between IPv6 clients and IPv4 services. Each solves a different compatibility gap.
การ์ด 59
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When is a static route more suitable than a dynamic routing protocol?
คำตอบ
When the path is simple, stable, and intentionally controlled, such as a default route from a small branch. Static routes add no routing-protocol traffic but require manual updates when topology changes.
การ์ด 60
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What problem does a VLAN solve on a switched network?
คำตอบ
It creates a separate Layer 2 broadcast domain on shared switching hardware. Devices in different VLANs need Layer 3 routing to communicate, even if they use the same physical switch.
การ์ด 61
คำถาม
What tradeoff comes with using a wider Wi-Fi channel?
คำตอบ
A wider channel can carry more data under good conditions but consumes more spectrum and leaves fewer nonoverlapping choices. In a crowded area, narrower channels can improve reuse and stability.
การ์ด 62
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How do an MDF and an IDF differ in structured cabling?
คำตอบ
The main distribution frame is the building's primary cross-connect and service-entry area; an intermediate distribution frame serves a floor or zone and uplinks to the MDF.
การ์ด 63
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What do RIP, OSPF, EIGRP, and BGP broadly represent?
คำตอบ
RIP is distance-vector, OSPF is link-state, EIGRP is an advanced distance-vector protocol, and BGP is a path-vector interdomain protocol. Their design scope and route-selection inputs differ.
การ์ด 64
คำถาม
What is a switched virtual interface used for?
คำตอบ
An SVI gives a VLAN a Layer 3 interface on a multilayer switch. It can be the hosts' default gateway and route traffic between VLANs when routing is enabled.
การ์ด 65
คำถาม
How should 2.4 GHz, 5 GHz, and 6 GHz influence Wi-Fi design?
คำตอบ
2.4 GHz usually reaches farther but has less clean spectrum; 5 GHz offers more channels and capacity with shorter reach; 6 GHz adds cleaner spectrum for supported clients but requires compatible radios and security settings.
การ์ด 66
คำถาม
What does one rack unit measure?
คำตอบ
1U is 1.75 inches, or 44.45 millimeters, of vertical rack space. A 2U device occupies twice that height, but depth, power, cooling, and rail compatibility still need separate checks.
การ์ด 67
คำถาม
When several routes match a destination, which prefix does the router prefer first?
คำตอบ
The longest matching prefix—the most specific route. Only after comparing equally specific candidates do protocol preference and metric normally decide among them.
การ์ด 68
คำถาม
What is the native VLAN on an 802.1Q trunk?
คำตอบ
It is the VLAN associated with untagged frames on that trunk. Both ends should agree on it; a mismatch can leak traffic into the wrong broadcast domain and create confusing control-plane behavior.
การ์ด 69
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What does band steering try to accomplish on a dual- or tri-band WLAN?
คำตอบ
It encourages capable clients toward the preferred band, often 5 or 6 GHz, to reduce 2.4 GHz congestion. The client still influences the final association decision.
การ์ด 70
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Why should network racks use a planned front-to-back airflow path?
คำตอบ
It keeps cool intake air separate from hot exhaust and reduces recirculation. Correct device orientation, blanking panels, temperature monitoring, and unobstructed aisles all support the airflow plan.
การ์ด 71
คำถาม
What does administrative distance compare on a router?
คำตอบ
The trust preference of routes learned from different sources. Lower values are normally preferred, but the exact values are vendor-specific and are considered only after longest-prefix matching.
การ์ด 72
คำถาม
Why assign voice devices to a dedicated voice VLAN?
คำตอบ
It separates voice traffic for policy, addressing, QoS marking, and security while allowing a phone and attached workstation to share one switch port. The switch and phone must agree on the configuration.
การ์ด 73
คำถาม
How do SSID, BSSID, and ESS differ?
คำตอบ
The SSID is the human-facing wireless network name; the BSSID identifies a specific basic service set, commonly an AP radio; an ESS joins multiple cells under one logical WLAN for roaming.
การ์ด 74
คำถาม
Why terminate horizontal cabling on a patch panel instead of directly on switches?
คำตอบ
Permanent cable stays fixed and labeled while short patch cords handle changes. This reduces wear on building cable and makes tracing, rearrangement, and documentation safer.
การ์ด 75
คำถาม
What does a routing metric decide?
คำตอบ
It ranks candidate routes learned by the same routing process, using inputs such as cost, bandwidth, delay, or hop count. Lower is commonly better, but interpretation depends on the protocol.
การ์ด 76
คำถาม
What information does an 802.1Q tag add to an Ethernet frame?
คำตอบ
It carries VLAN identification and priority information so multiple VLANs can share a trunk. The tag changes the frame format, so trunk peers must support and consistently configure it.
การ์ด 77
คำถาม
How does an infrastructure WLAN differ from an ad hoc WLAN and a mesh?
คำตอบ
Infrastructure clients associate through APs; ad hoc peers connect directly; a mesh uses wireless links among infrastructure nodes to extend backhaul or coverage. Each topology has different scale and management tradeoffs.
การ์ด 78
คำถาม
How do a UPS and a PDU serve different rack-power needs?
คำตอบ
A UPS provides temporary conditioned power during an outage; a PDU distributes available power to rack equipment. A metered or switched PDU may add monitoring or remote outlet control but is not a battery backup.
การ์ด 79
คำถาม
How do static NAT and port address translation differ?
คำตอบ
Static NAT keeps a fixed one-to-one address mapping; PAT lets many inside flows share a public address by distinguishing them with transport ports. PAT conserves addresses but complicates unsolicited inbound access.
การ์ด 80
คำถาม
What does link aggregation provide, and what must it not be mistaken for?
คำตอบ
It bundles compatible physical links into one logical link for added capacity and resilience. A single flow may still use one member, and both ends need a matching aggregation configuration.
การ์ด 81
คำถาม
When is a point-to-point wireless link preferable to a broad coverage cell?
คำตอบ
When two known sites need a focused bridge. Directional antennas can concentrate energy along the path, improving reach and reducing spill, but line-of-sight and Fresnel-zone clearance matter.
การ์ด 82
คำถาม
What must be checked before adding a high-power device to a rack PDU?
คำตอบ
Input voltage, circuit and PDU capacity, connector type, redundancy plan, and the device's actual load. Keep continuous load within applicable electrical limits and avoid defeating redundant power paths.
การ์ด 83
คำถาม
What problem does a first-hop redundancy protocol solve?
คำตอบ
It lets multiple routers present a shared virtual gateway address to hosts. If the active forwarder fails, another router can assume the virtual role without changing endpoint default gateways.
การ์ด 84
คำถาม
Why should Ethernet speed and duplex normally be configured consistently at both link ends?
คำตอบ
A mismatch can cause poor throughput, late collisions, and interface errors even when the link appears up. Autonegotiation on both ends is usually safest unless the design explicitly requires matching manual settings.
การ์ด 85
คำถาม
How do WPA2 and WPA3 improve a WLAN compared with an open network?
คำตอบ
They add authenticated encryption. WPA3 strengthens password-based authentication with SAE and requires protected management frames in standard deployments; client and AP compatibility still determines the usable mode.
การ์ด 86
คำถาม
Which physical controls protect a telecommunications room beyond its network configuration?
คำตอบ
Locked access, cameras or access logs, fire protection, temperature and humidity monitoring, clean power, and leak detection. Physical and environmental failures bypass logical controls.
การ์ด 87
คำถาม
Why is BGP normally used between autonomous systems rather than as a small LAN's default routing protocol?
คำตอบ
BGP exchanges reachability and path attributes between independently administered networks. It emphasizes policy and Internet-scale routing, which is unnecessary complexity for a small internal topology.
การ์ด 88
คำถาม
What failure does Spanning Tree Protocol prevent on redundant switched links?
คำตอบ
Layer 2 loops. STP builds a loop-free logical tree and blocks redundant paths until needed, preventing broadcast storms and unstable MAC-table learning.
การ์ด 89
คำถาม
What should a guest WLAN isolate even when it uses a captive portal?
คำตอบ
Guest clients from internal resources and usually from one another. A captive portal handles access or terms; it is not a substitute for segmentation, filtering, and protected management traffic.
การ์ด 90
คำถาม
What makes OSPF a link-state routing protocol?
คำตอบ
Routers describe links, flood that topology information within an area, build a common link-state database, and calculate shortest paths. This differs from advertising only a distance and direction to routes.
การ์ด 91
คำถาม
Why can enabling jumbo frames on only part of a path break traffic?
คำตอบ
Every relevant interface must support a compatible MTU. An oversized frame can be dropped where the path narrows, causing loss that may affect only larger packets and therefore look intermittent.
การ์ด 92
คำถาม
When is WPA-Enterprise preferred over a pre-shared key?
คำตอบ
When users or devices need individual credentials, centralized policy, and revocation without changing one shared secret. It normally combines 802.1X/EAP with an authentication service such as RADIUS.
การ์ด 93
คำถาม
What operational tradeoff accompanies EIGRP in a multivendor network?
คำตอบ
EIGRP can converge efficiently and use composite metrics, but support and behavior must be verified across the actual vendors. OSPF is a more common open-standard choice for broad interoperability.
การ์ด 94
คำถาม
Two departments share switches but must have separate broadcasts and policy. What should be configured first?
คำตอบ
Separate VLANs for the departments, then Layer 3 gateways and explicit inter-VLAN policy where communication is required. Physical separation is not necessary for basic broadcast isolation.
การ์ด 95
คำถาม
How do omnidirectional and directional antennas change a wireless design?
คำตอบ
An omnidirectional antenna spreads coverage broadly around it; a directional antenna concentrates energy into a narrower area. Placement, gain, polarization, and local power limits all affect the usable cell.
การ์ด 96
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A routing table has 10.0.0.0/8, 10.4.0.0/16, and a default route. Which entry handles 10.4.7.9?
คำตอบ
10.4.0.0/16 because it is the longest matching prefix. The /8 also matches, but the more specific /16 wins; the default is used only when no more specific entry matches.
การ์ด 97
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Hosts on one side of a trunk appear in the wrong VLAN only for untagged traffic. What mismatch is most likely?
คำตอบ
A native VLAN mismatch. Check both trunk endpoints, allowed VLANs, and whether the design expects untagged frames before changing the configuration.
การ์ด 98
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When does a controller-based WLAN offer more value than autonomous APs?
คำตอบ
When many APs need consistent configuration, radio coordination, roaming support, monitoring, and centralized policy. A small isolated site may accept autonomous management to avoid controller complexity.
การ์ด 99
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Why configure a default static route at a single-exit branch?
คำตอบ
It directs all otherwise unknown destinations toward the upstream router with one simple entry. The route should be monitored or paired with failover logic if the branch has another possible exit.
การ์ด 100
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A link aggregation loses one member but stays up. What should happen to traffic and capacity?
คำตอบ
Traffic should be redistributed across the remaining members, while total available capacity falls. Verify the bundle state at both ends because a one-sided member can create loss or an unintended separate path.
การ์ด 101
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Why are channels 1, 6, and 11 commonly chosen for 20 MHz 2.4 GHz Wi-Fi in many regulatory domains?
คำตอบ
Their channel centers avoid overlap under the common 20 MHz plan, improving reuse compared with adjacent channels. Confirm local regulations and the actual channel width before applying that rule.
การ์ด 102
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What does router-on-a-stick require between a switch and router?
คำตอบ
An 802.1Q trunk to router subinterfaces, with one subinterface and gateway address per VLAN. The single physical link can become a bandwidth and availability bottleneck.
การ์ด 103
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How does STP choose the root bridge and a switch's preferred path toward it?
คำตอบ
The lowest bridge ID becomes root; non-root switches select the path with the lowest root path cost, then use tie-breakers if needed. Intentional bridge priorities make the topology predictable.
การ์ด 104
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A 6 GHz-capable WLAN has excellent spectrum but older clients cannot see it. What is the correct design response?
คำตอบ
Keep a compatible 2.4 or 5 GHz service for older clients and use 6 GHz for capable devices. Do not weaken the 6 GHz security model merely to support legacy hardware.
การ์ด 105
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A router learns the same prefix from OSPF and a static route. Which two controls decide the winner after prefix length?
คำตอบ
Administrative distance chooses between route sources; the relevant metric chooses among comparable routes within a source. Exact preference values and equal-cost behavior depend on the platform.
การ์ด 106
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Large storage transfers fail across one switch while small pings work. Which switching setting deserves comparison end to end?
คำตอบ
The MTU/jumbo-frame setting. Compare host, switch, routed interface, and tunnel overhead across the full path; a single smaller segment can drop only the larger frames.
การ์ด 107
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What WLAN design choices support roaming across several access points?
คำตอบ
Consistent SSID and security policy, adequate overlapping coverage, noninterfering channels, coordinated AP power, and a compatible distribution network. The client ultimately decides when to roam.
การ์ด 108
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A crowded office has many neighboring APs and unstable Wi-Fi. Why might reducing channel width help?
คำตอบ
Narrower channels create more reusable channel choices and reduce overlap. Peak speed per client may fall, but total reliability and airtime efficiency can improve in a dense deployment.
การ์ด 109
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When should a network document use a logical diagram instead of a physical diagram?
คำตอบ
Use a logical diagram for subnets, VLANs, routing, trust zones, and data paths; use a physical diagram for devices, ports, cables, rooms, and rack placement. Mature documentation often keeps both linked.
การ์ด 110
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How do SNMP polling and an SNMP trap differ?
คำตอบ
Polling is a manager's scheduled request for device data; a trap is an unsolicited device notification. A MIB describes managed objects; SNMPv3 can authenticate and protect messages, unlike community-string-based SNMPv2c.
การ์ด 111
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How do recovery point objective and recovery time objective differ?
คำตอบ
RPO is the maximum acceptable data-loss interval; RTO is the target time to restore service. A four-hour RPO concerns data age, while a one-hour RTO concerns outage duration.
การ์ด 112
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What is the difference between a DHCP scope and a reservation?
คำตอบ
A scope defines the address pool and options for a subnet; a reservation maps a known client identifier to a chosen address. The reserved address should not also be freely offered to other clients.
การ์ด 113
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When is a site-to-site VPN preferable to a client VPN?
คำตอบ
Use site-to-site for persistent connectivity between networks through gateways; use a client VPN for individual endpoints. A full tunnel carries all client traffic, a split tunnel carries selected routes, and clientless access commonly exposes specific web applications.
การ์ด 114
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What does a rack diagram answer that a cable map may not?
คำตอบ
A rack diagram shows device placement, rack units, and often power layout; a cable map traces endpoints, ports, media, and paths. Together they reduce search time during changes and failures.
การ์ด 115
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When is flow telemetry more useful than a full packet capture?
คำตอบ
Flow records are better for broad, longer-term visibility into who talked to whom, how much, and when. Packet capture is better for protocol and payload detail but consumes more storage and may contain sensitive data.
การ์ด 116
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How do MTBF and MTTR describe reliability?
คำตอบ
Mean time between failures estimates how long a repairable system operates between failures; mean time to repair or restore estimates recovery duration. Higher MTBF and lower MTTR generally improve availability.
การ์ด 117
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Why configure both DHCP exclusions and lease duration deliberately?
คำตอบ
Exclusions keep infrastructure or statically assigned addresses out of the dynamic pool; lease duration controls how long clients retain assignments. Short leases recycle addresses faster but increase DHCP activity.
การ์ด 118
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What is the operational tradeoff between SSH and a device's web GUI?
คำตอบ
SSH is efficient, scriptable command-line access; a GUI can make discovery and complex views easier. Both require protected management paths, strong authentication, and change logging.
การ์ด 119
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Which fields make a network asset inventory useful during an incident?
คำตอบ
At minimum: unique asset ID, role, owner, location, model, serial number, software version, management address, support status, and dependencies. Accurate ownership and location shorten escalation and replacement time.
การ์ด 120
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Why establish a normal performance baseline before setting alerts?
คำตอบ
A baseline shows expected patterns by time and workload, so thresholds can detect meaningful deviation. Without it, alerts tend to miss gradual degradation or fire on ordinary peaks.
การ์ด 121
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How do cold, warm, and hot recovery sites differ?
คำตอบ
A cold site supplies space and basics, a warm site has partial systems or replicated resources, and a hot site is kept near ready for rapid failover. Faster recovery normally costs more.
การ์ด 122
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Why is a DHCP relay needed when clients and the DHCP server are on different subnets?
คำตอบ
Initial client broadcasts do not cross routers. The relay receives the local broadcast and forwards the request to the server with subnet context so the server can choose the correct scope.
การ์ด 123
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What makes an API useful for network-device management?
คำตอบ
It provides structured, automatable operations for reading state and applying changes. Safe use requires authentication, authorization, version awareness, idempotency where supported, error handling, and audit records.
การ์ด 124
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What should IP address management record beyond a list of assigned addresses?
คำตอบ
Subnets, prefixes, VLANs, gateways, reservations, DNS/DHCP relationships, owners, locations, status, and allocation history. IPAM helps prevent overlap and exposes stale assignments.
การ์ด 125
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Why centralize network logs in a SIEM or log platform?
คำตอบ
Centralization preserves searchable history and correlates events across devices, identities, and time. It only works well when clocks, source identities, retention, parsing, and access controls are reliable.
250 การ์ด
CompTIA Network+ N10-009 Flashcards: Concepts, Operations & Troubleshooting
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การ์ด 126
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What distinguishes high availability from disaster recovery?
คำตอบ
High availability reduces interruption through redundant components and automatic failover; disaster recovery restores service after a larger disruption. Active-active nodes share work, while active-passive designs keep a standby; neither replaces tested recovery.
การ์ด 127
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How does IPv6 SLAAC give a host an address?
คำตอบ
The host uses router advertisements for prefix and network information, then forms an address and checks uniqueness. SLAAC does not necessarily supply every setting an organization wants, so DHCPv6 or other mechanisms may complement it.
การ์ด 128
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How do local console access and out-of-band management differ?
คำตอบ
A local console connects directly to the device and usually requires someone on-site. Out-of-band management reaches a console server or dedicated management interface through a separate management network, so remote access can survive a production-path failure. Both paths still need strict access controls.
การ์ด 129
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What should a network service-level agreement make measurable?
คำตอบ
Scope, availability or performance targets, measurement method, support hours, response and restoration targets, exclusions, escalation, reporting, and remedies. Vague promises are difficult to operate or enforce.
การ์ด 130
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Why configure a switch port mirror during packet analysis?
คำตอบ
It copies selected ingress or egress traffic to an analyzer without placing the analyzer inline. Oversubscription, incorrect direction, or missing VLANs can make the capture incomplete.
การ์ด 131
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What does a tabletop disaster-recovery exercise test?
คำตอบ
People walk through a realistic incident to expose unclear roles, missing contacts, dependency gaps, and decision bottlenecks. It validates the plan's logic but does not prove that systems can actually fail over.
การ์ด 132
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What do the common DNS records A, AAAA, CNAME, MX, TXT, NS, and PTR store?
คำตอบ
A stores an IPv4 address; AAAA stores IPv6; CNAME aliases another name; MX names a mail exchanger; TXT stores text used for policies or verification; NS names an authoritative server for a zone; and PTR maps an address-domain entry back to a name.
การ์ด 133
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Why route administrator access through a jump box?
คำตอบ
It concentrates entry into a hardened, monitored system with controlled tools and network reach. The jump box becomes high value, so patching, MFA, session logging, and limited privileges are essential.
การ์ด 134
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Why perform both predictive and post-deployment wireless surveys?
คำตอบ
Predictive work estimates AP placement from models; the post-deployment survey measures real coverage, interference, and capacity. Walls, occupants, neighboring networks, and device behavior make field validation necessary.
การ์ด 135
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Which environmental readings should network monitoring collect in equipment spaces?
คำตอบ
Temperature, humidity, power state and load, UPS health, fan status, smoke or fire signals, and water or door sensors where relevant. Thresholds should reflect the equipment and facility design.
การ์ด 136
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Why is a successful backup job not enough evidence of recoverability?
คำตอบ
A backup can be incomplete, corrupted, inaccessible, or too slow to restore. Periodic restore tests verify data, credentials, procedures, dependencies, and whether recovery meets RPO and RTO.
การ์ด 137
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How do forward and reverse DNS zones differ, and how do primary, secondary, authoritative, and recursive roles fit?
คำตอบ
A forward zone maps names to data such as addresses; a reverse zone uses PTR records to map addresses back to names. A primary holds the locally maintained zone data, while a secondary receives its copy through zone transfer; both can answer authoritatively for that zone. A recursive resolver follows referrals or uses cache, so its reply to a client is normally non-authoritative.
การ์ด 138
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What is the operational difference between end-of-life and end-of-support?
คำตอบ
End-of-life marks a product's retirement from the vendor lifecycle; end-of-support marks when fixes or assistance stop. Exact vendor definitions vary, so record the dates and replacement risk for each asset.
การ์ด 139
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How should alert thresholds avoid both missed incidents and alert fatigue?
คำตอบ
Base them on normal behavior, business impact, duration, and rate of change; use warning and critical levels plus suppression for known maintenance. Revisit thresholds after topology or workload changes.
การ์ด 140
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What must be planned before relying on a generator for network continuity?
คำตอบ
Fuel, automatic transfer, startup time, load capacity, maintenance, exhaust and safety, refueling access, and UPS runtime until generation stabilizes. Regular load testing reveals failures that idle checks miss.
การ์ด 141
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What protection does DNSSEC add, and what does it not add?
คำตอบ
DNSSEC lets resolvers validate that signed DNS data is authentic and unmodified. It does not encrypt the query or hide the requested name; encrypted transports address that separate concern.
การ์ด 142
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What should a network change record contain before implementation?
คำตอบ
Purpose, owner, affected systems, risk and impact, prerequisites, implementation steps, validation, maintenance window, communications, approvals, and rollback criteria. Afterwards, record the observed result.
การ์ด 143
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Why can a device show uptime while its service is unavailable?
คำตอบ
Uptime only says the device or process has remained running. Availability includes whether users can successfully reach and use the service across all required dependencies.
การ์ด 144
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Why does disaster recovery require role succession and more than one trained operator?
คำตอบ
The primary owner may be unavailable during the event. Named backups, accessible runbooks, delegated authority, and practice reduce key-person risk and prevent recovery from waiting on one individual.
การ์ด 145
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How do DNS over HTTPS and DNS over TLS protect lookups?
คำตอบ
Both encrypt DNS between a client and a resolver: DoH uses HTTPS, while DoT uses a dedicated TLS service. Neither guarantees that the resolver's upstream data is correct; DNSSEC validation addresses authenticity.
การ์ด 146
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Why keep known-good network configuration backups outside the device?
คำตอบ
A device failure, compromise, or bad change can destroy the running configuration. Versioned external copies support comparison, replacement, rollback, and evidence of who changed what.
การ์ด 147
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How do ad hoc and scheduled network discovery differ?
คำตอบ
Ad hoc discovery is an authorized, on-demand scan for an immediate question. Scheduled discovery repeats automatically at defined intervals to keep inventory and topology data current. Either approach needs a clear scope and scan-load limits.
การ์ด 148
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What is a golden configuration, and how is it different from a performance baseline?
คำตอบ
A golden configuration is an approved desired device state; a performance baseline records normal measured behavior. One detects configuration drift, while the other helps spot operational deviation.
การ์ด 149
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Which wireless metrics reveal congestion even when signal strength is good?
คำตอบ
Channel utilization, retransmissions, noise, error rate, client count, airtime consumption, and latency. A strong signal does not guarantee free airtime or low interference.
การ์ด 150
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What should be documented when a network device is decommissioned?
คำตอบ
Approval, service dependencies removed, configuration and logs retained as required, data sanitization, licenses, inventory status, IP/DNS updates, physical disposition, and the date and responsible owner.
การ์ด 151
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Why is synchronized time essential when correlating Syslog events?
คำตอบ
Investigators need a trustworthy sequence across devices. If clocks or time zones differ, related events appear out of order; synchronized sources and normalized timestamps make correlation defensible.
การ์ด 152
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How should configuration drift be handled after it is detected?
คำตอบ
Compare the live state with the approved source, identify whether the difference was authorized, assess impact, then reconcile through change control. Blindly overwriting drift can remove a necessary emergency change.
การ์ด 153
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When is a network TAP or packet broker preferable to a simple switch mirror?
คำตอบ
For persistent, higher-fidelity visibility or aggregation across links. TAPs and brokers can reduce dependence on switch resources, while a mirror port is simpler for bounded troubleshooting.
การ์ด 154
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A technician moves a patch cord during an outage. Which documentation must be updated before the work is considered complete?
คำตอบ
The affected port and cable map, device or rack diagram if topology changed, labels, change record, and any IPAM or inventory relationship. Physical reality and documentation must agree for the next incident.
การ์ด 155
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How do NTP, PTP, and Network Time Security address time synchronization?
คำตอบ
NTP provides general network time, PTP targets much tighter synchronization on suitable networks, and NTS adds cryptographic protection to NTP exchanges. Choose precision and security for the actual use case.
การ์ด 156
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What do confidentiality, integrity, and availability protect?
คำตอบ
Confidentiality limits disclosure, integrity protects correctness and authorized change, and availability keeps systems usable when needed. Security decisions often trade among all three.
การ์ด 157
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How does a distributed denial-of-service attack differ from a single-source DoS attack?
คำตอบ
A DDoS attack coordinates traffic or work from many sources, making simple source blocking less effective. Both aim to exhaust capacity or state so legitimate users lose service.
การ์ด 158
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Which first hardening steps reduce a new network device's attack surface?
คำตอบ
Change default credentials, patch supported software, disable unused services and ports, restrict management access, use secure protocols, enable logging and time sync, and back up the approved configuration.
การ์ด 159
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How do data at rest, in transit, and in use differ?
คำตอบ
At rest is stored, in transit is moving between systems, and in use is actively processed. Disk encryption, transport encryption, and runtime access controls protect different states.
การ์ด 160
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What role does a certificate authority play in PKI?
คำตอบ
It signs certificates that bind public keys to identities under defined validation rules. Clients must trust the issuing chain and still check name, validity period, usage, and revocation status.
การ์ด 161
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How can an attacker attempt VLAN hopping?
คำตอบ
By abusing trunk negotiation or crafted tagging to reach a VLAN not intended for the access port. Disable unnecessary trunk negotiation, explicitly configure access ports, restrict allowed VLANs, and choose native VLANs carefully.
การ์ด 162
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How do NAC and 802.1X work together at a network edge?
คำตอบ
802.1X controls port access using a supplicant, authenticator, and authentication server; NAC applies broader identity, device posture, and access policy. Failed endpoints may be denied or placed in a restricted segment.
การ์ด 163
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Why is MFA stronger than a password alone?
คำตอบ
It requires evidence from different factor types, such as knowledge plus possession or inherence. Two passwords are not two factors, and phishing-resistant methods provide stronger protection than easily relayed codes.
การ์ด 164
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What benefit does single sign-on provide, and what new risk does it concentrate?
คำตอบ
SSO reduces repeated logins and centralizes identity policy, but compromise or outage of the identity provider can affect many applications. Strong MFA, availability, logging, and limited sessions matter.
การ์ด 165
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What happens during a MAC flooding attack against a switch?
คำตอบ
The attacker sends many source MAC addresses to pressure the forwarding table. If the switch begins flooding unknown unicast frames, traffic may be exposed or service degraded; port security and rate controls help.
การ์ด 166
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What can switch port security enforce?
คำตอบ
It can limit which or how many MAC addresses appear on an access port and choose an action for violations. It reduces casual misuse but does not authenticate a human or prove a device is trustworthy.
การ์ด 167
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When is TACACS+ often preferred to RADIUS for device administration?
คำตอบ
When granular command authorization and separate accounting for administrator actions are important. RADIUS is widely used for network access; exact encryption, transport, and vendor support should be verified.
การ์ด 168
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How do LDAP and SAML serve different identity roles?
คำตอบ
LDAP accesses directory data and authentication services; SAML exchanges signed assertions for federated web sign-on. They can coexist, with an identity provider reading a directory before issuing an assertion.
การ์ด 169
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How does ARP spoofing enable an on-path position on a LAN?
คำตอบ
Forged ARP messages associate the attacker's MAC address with another host's IPv4 address, often the gateway. Victims then send frames through the attacker, who can relay, inspect, modify, or drop them.
การ์ด 170
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Why is MAC filtering a weak primary access control?
คำตอบ
MAC addresses are visible on the local medium and can be spoofed. Filtering can support inventory or basic policy, but authenticated access such as 802.1X provides stronger identity evidence.
การ์ด 171
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How do least privilege and role-based access control reinforce each other?
คำตอบ
Least privilege limits access to what work requires; RBAC grants permissions through defined job roles. Roles should be narrow, reviewed, time-bounded when practical, and separated for conflicting duties.
การ์ด 172
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How does TOTP differ from time-of-day access rules and geofencing?
คำตอบ
A time-based one-time password (TOTP) derives a short-lived authentication code from a shared secret and the current time. Time-of-day rules and geofencing restrict access by schedule or location; they add context but do not prove identity. TOTP only adds another authentication factor when it is paired with a different factor.
การ์ด 173
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What is DNS cache poisoning?
คำตอบ
It inserts a false DNS answer into a resolver's cache so later clients are directed incorrectly. Source validation, randomization, secure resolver operation, and DNSSEC validation reduce the risk.
การ์ด 174
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What makes encryption-key management as important as the cipher?
คำตอบ
Keys must be generated, stored, distributed, rotated, revoked, recovered, and destroyed securely. A strong algorithm cannot protect data if keys are exposed, reused carelessly, or unavailable during recovery.
การ์ด 175
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How do threat, vulnerability, exploit, and risk relate?
คำตอบ
A threat could cause harm, a vulnerability is a weakness, an exploit uses a weakness, and risk combines likelihood with impact. Controls reduce likelihood, impact, or both.
การ์ด 176
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Why do data locality and compliance affect network architecture?
คำตอบ
Rules or contracts may restrict where data is stored, processed, inspected, or transferred. Network paths, cloud regions, logging, encryption, retention, and third parties must match those obligations.
การ์ด 177
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What symptoms suggest a rogue DHCP server?
คำตอบ
Clients receive an unexpected gateway, DNS server, subnet, or lease and may lose access or route through an attacker. DHCP snooping, switch-port tracing, and comparison with the authorized scope help isolate it.
การ์ด 178
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What is the difference between a standard ACL and application-aware filtering?
คำตอบ
A standard IPv4 ACL matches only the source IP address. An extended ACL can also match the destination address, IP protocol, and TCP or UDP ports. Application-aware filtering uses higher-layer context to identify applications, even when ports alone are ambiguous. Rule order and inbound or outbound direction still determine what the policy actually permits or denies.
การ์ด 179
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How does network segmentation reduce the blast radius of a compromise?
คำตอบ
It separates systems into policy boundaries and permits only required flows between them. Effective segmentation needs enforcement, logging, route control, and tests that prove unintended paths are closed.
การ์ด 180
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How does an evil twin differ from any unauthorized access point?
คำตอบ
An evil twin impersonates a trusted WLAN to lure clients; a rogue AP is any unauthorized AP, even without impersonation. Validate BSSIDs, certificates, location, and wired switch connections before responding.
การ์ด 181
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What can URL and content filtering enforce that an IP-only rule cannot?
คำตอบ
Policy based on requested domains, categories, or inspected application content. Encryption and privacy constraints can limit visibility, so filtering must be designed with endpoint, DNS, proxy, and legal controls.
การ์ด 182
คำถาม
Which physical controls deter or reveal unauthorized entry to a network room?
คำตอบ
Locks or badge access, visitor controls, cameras, door alarms, tamper seals, secure racks, and access logs. Controls should also preserve safe emergency access.
การ์ด 183
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What can an on-path attacker do even without fully taking a service offline?
คำตอบ
Observe, delay, replay, modify, redirect, or selectively drop traffic. Mutual authentication, authenticated encryption, secure name resolution, and path monitoring limit the opportunity and impact.
การ์ด 184
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How should trusted, untrusted, and management security zones differ?
คำตอบ
Each zone should have explicit allowed flows based on function and risk. The untrusted zone receives minimal access, trusted zones are not implicitly unrestricted, and management paths are tightly limited and monitored.
การ์ด 185
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What is the defensive purpose of a honeypot?
คำตอบ
It is a decoy intended to attract and observe suspicious activity, creating high-signal alerts and intelligence. It must be isolated and monitored so it cannot become a pivot into production.
การ์ด 186
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Why can phishing bypass otherwise strong network controls?
คำตอบ
It manipulates a person into granting access, revealing credentials, or running content through an allowed path. Training, phishing-resistant MFA, filtering, least privilege, and clear reporting reduce the risk.
การ์ด 187
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What is the purpose of a screened subnet, often called a DMZ?
คำตอบ
It places public-facing services in a separate policy zone between untrusted and internal networks. Compromise of an exposed service should not grant direct access to protected internal systems.
การ์ด 188
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Why use defense in depth instead of relying on one security appliance?
คำตอบ
Multiple independent controls across identity, endpoint, network, application, data, and recovery reduce single-point failure. Layers should address different attack stages and produce usable evidence.
การ์ด 189
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How can malware create a network symptom rather than only an endpoint symptom?
คำตอบ
It may scan, beacon, exfiltrate, spread, consume bandwidth, alter DNS or proxy settings, or launch attacks. Correlate endpoint alerts with flows, DNS, authentication, and packet evidence.
การ์ด 190
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A firewall rule allows any source to a management port. What is the safer replacement?
คำตอบ
Allow only approved administration sources through the protected management path, require strong authentication, log access, and deny other traffic. Preserve tested emergency access without exposing the port broadly.
การ์ด 191
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What should a technician collect before proposing a cause for a network problem?
คำตอบ
Symptoms, scope, timing, recent changes, affected and unaffected users, error messages, topology, baselines, and reproduction steps. Start by identifying the problem without assuming the first report is the root cause.
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A newly patched Ethernet port has no link. Which physical checks come before changing switch software?
คำตอบ
Confirm the correct ports and cable type, seat both connectors, inspect damage and link lights, test the patch cord, and compare speed/media support. Replace one known-bad or uncertain component at a time.
การ์ด 193
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A Windows client shows 169.254.61.20 and cannot reach its gateway. What should be investigated first?
คำตอบ
DHCP delivery: link/VLAN membership, relay configuration, server reachability, scope capacity, and authorization. The link-local address is evidence that the intended IPv4 lease was not obtained.
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What does a successful ping prove, and what does it leave unproven?
คำตอบ
It proves an ICMP echo exchange succeeded between the tested endpoints at that moment. It does not prove DNS, the application port, authentication, throughput, or every path works.
การ์ด 195
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Users at the edge of a room report slow Wi-Fi and retries. Which RF measurements should be compared?
คำตอบ
Received signal, noise floor, signal-to-noise ratio, retransmissions, data rates, and channel utilization. Low SNR, not distance alone, is the actionable radio symptom.
การ์ด 196
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After identifying a problem, how should a troubleshooting theory be formed?
คำตอบ
List plausible causes and rank them by evidence, probability, risk, and ease of testing. A top-down, bottom-up, or divide-and-conquer layer approach can narrow scope; correlation and recent change are clues, not proof.
การ์ด 197
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A fiber link is down after installing new optics. Which compatibility details must match?
คำตอบ
Wavelength, fiber type, reach, speed, connector and polish, lane format, and device support. Also compare transmit power and receiver sensitivity against the expected link loss.
การ์ด 198
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A user can reach a server by IP address but not by name. Which service is the leading suspect?
คำตอบ
DNS. Check the client's hosts file, resolver settings, exact record, suffix/search behavior, cache, authoritative data, and resolver reachability before changing routes.
การ์ด 199
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What does traceroute reveal that ping normally does not?
คำตอบ
It elicits responses from successive hop-limit values to estimate the routed path and where responses stop or change. Missing replies do not always mean forwarding stops because devices may filter or deprioritize probes.
การ์ด 200
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Wi-Fi performance collapses when a nearby non-Wi-Fi device operates. What class of fault fits?
คำตอบ
Non-802.11 interference. Use spectrum and WLAN measurements to correlate noise with the event, then remove, relocate, shield, or change band/channel rather than merely adding AP power.
การ์ด 201
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What makes a troubleshooting test useful rather than merely disruptive?
คำตอบ
It should isolate one theory, have a predicted result, minimize risk, preserve evidence, and define how to reverse the change. If the theory fails, establish a new theory from the result.
การ์ด 202
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A point-to-point link stays down even though the cable or optics match both interfaces. Which TX/RX fault should you check?
คำตอบ
Check for transposed transmit and receive paths: each endpoint's TX must reach the other endpoint's RX. Correct the pair or fiber strands as the interfaces require, then confirm the path with a wiremap or fiber continuity check. Auto-MDI/MDIX can mask some copper pair swaps, but not every wiring or polarity fault.
การ์ด 203
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Only one remote subnet is unreachable, while other routed destinations work. What should be compared?
คำตอบ
The destination prefix, next hop, route source and metric, return route, relevant ACLs, and any route filtering. A broad default route can hide a missing specific route in one direction.
การ์ด 204
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How do nslookup and dig help isolate a name-resolution problem?
คำตอบ
They query DNS and show records, response status, and the responding server; dig normally exposes more protocol detail. Query both the configured resolver and an authoritative source to locate stale or missing data.
การ์ด 205
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Many APs use overlapping channels at high power. Which symptom is likely despite strong signal bars?
คำตอบ
High contention, retries, and poor airtime efficiency. Reduce overlap through channel and power planning; strong received signal does not remove co-channel or adjacent-channel competition.
การ์ด 206
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What belongs in a troubleshooting action plan before a risky change?
คำตอบ
Exact steps, owner, timing, dependencies, user and security impact, backups, validation, rollback triggers, communications, and required approval. The plan turns a likely cause into a controlled intervention.
การ์ด 207
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What do increasing CRC errors, runts, and giants suggest on an Ethernet interface?
คำตอบ
A Layer 1 or Layer 2 framing problem such as damaged media, interference, duplex trouble, bad hardware, or an MTU/frame-size issue. Compare show-interface counters at both ends and follow the time pattern before replacing equipment.
การ์ด 208
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A host reaches local peers but nothing outside its subnet. Which setting should be checked first?
คำตอบ
Its default gateway address and reachability. Then verify subnet mask/prefix, VLAN, ARP or neighbor resolution, gateway interface status, routing, and policy.
การ์ด 209
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Which host commands expose current IP addressing on Windows and Linux?
คำตอบ
Windows commonly uses ipconfig; Linux commonly uses ip address from the iproute2 suite, while ifconfig may exist on older systems. Inspect address, prefix, interface state, and default route together.
การ์ด 210
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Clients near one AP see good signal but severe adjacent-channel interference. What should change?
คำตอบ
Move the APs to a valid nonoverlapping channel plan, reconsider channel width, and tune transmit power. Confirm with a survey because simply choosing a numerically different channel may still overlap.
การ์ด 211
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When should a technician escalate instead of implementing a likely fix alone?
คำตอบ
When authority, expertise, access, vendor support, safety, risk, or outage impact exceeds the technician's scope. Escalate with evidence, tests performed, current impact, and a clear proposed next step.
การ์ด 212
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A switch interface is administratively up but protocol down or error-disabled. What should be checked?
คำตอบ
The disable reason, physical link, transceiver or cable, remote port, speed/duplex, VLAN or aggregation policy, and logs. Clear the condition only after correcting the cause.
การ์ด 213
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A website loads partially, but large transfers through a tunnel stall. Which path property is a strong suspect?
คำตอบ
An MTU or path-MTU problem. Compare interface and tunnel overhead, test with controlled packet sizes, and correct the narrow segment rather than relying on accidental fragmentation.
การ์ด 214
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What do arp and ip neigh reveal during local reachability troubleshooting?
คำตอบ
They show cached IPv4 ARP or IPv6 neighbor mappings and states. A missing, incomplete, or unexpected mapping can point to VLAN, duplicate-address, gateway, or spoofing problems.
การ์ด 215
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A phone call drops as a user walks between APs. Which design evidence should be reviewed?
คำตอบ
Coverage overlap, SNR, AP power, channel plan, authentication delay, roaming events, controller logs, and client behavior. The client chooses when to roam, so a single AP's signal view is insufficient.
การ์ด 216
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How should a technician verify that a network fix solved the real problem?
คำตอบ
Repeat the original failure condition, confirm normal service and performance, check related systems, monitor for recurrence, and ask affected users. Add preventive controls if the root cause can recur.
การ์ด 217
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Several new PoE cameras will not power up, but data links work. What capacity should be checked?
คำตอบ
The switch's total PoE budget and each port's negotiated power class, plus cabling and device standard compatibility. Available port count does not guarantee enough electrical power.
การ์ด 218
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Interface utilization stays near capacity during user complaints. Which fault fits, and what evidence is needed?
คำตอบ
Congestion fits. Confirm queue drops, flow sources, traffic class, time pattern, and baseline before adding bandwidth; a loop, backup job, attack, or missing QoS may be the underlying cause.
การ์ด 219
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How do netstat or ss and Nmap answer different endpoint questions?
คำตอบ
Netstat or ss shows the local host's listening sockets and connections; Nmap probes targets to discover exposed hosts, ports, or services. Scan only systems you are authorized to assess.
การ์ด 220
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A user cannot find the corporate WLAN but sees nearby networks. What should be verified?
คำตอบ
Correct SSID, band and client capability, AP radio state, WLAN-to-AP assignment, broadcast policy, location coverage, and regulatory channel support. Hidden SSIDs can complicate discovery but are not security.
การ์ด 221
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What should the final troubleshooting record preserve?
คำตอบ
Symptoms and scope, timeline, evidence, root cause, tests, changes, rollback or validation, affected assets, people notified, final outcome, and preventive follow-up. Avoid undocumented guesses presented as fact.
การ์ด 222
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One side of an Ethernet link is full duplex and the other behaves as half duplex. What symptoms can result?
คำตอบ
Low throughput, late collisions on the half-duplex side, FCS errors, and highly uneven performance. Align autonegotiation or matching manual settings at both ends.
การ์ด 223
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Voice becomes choppy only when large downloads start. Which policy failure should be examined?
คำตอบ
QoS classification, marking, queuing, shaping, and trust boundaries. Confirm that congestion actually exists on the relevant egress link and that voice retains its markings end to end.
การ์ด 224
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What does the route command or ip route output help verify?
คำตอบ
The host or router's known prefixes, next hops, interfaces, defaults, and sometimes source or metric. Compare the chosen route with the destination and expected return path.
การ์ด 225
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A client sees the secure SSID but repeatedly fails to join. Which evidence separates authentication from radio trouble?
คำตอบ
Association and authentication logs, certificate time and trust, RADIUS results, EAP method, account state, and whether another known-good client joins at the same spot. Strong signal alone does not prove credentials work.
การ์ด 226
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Why should troubleshooting change one variable at a time when practical?
คำตอบ
It preserves causal evidence: if the result changes, the technician can relate it to one intervention. When urgency requires a grouped rollback, document the bundle and test components later.
การ์ด 227
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A replacement transceiver fits the port but the link stays down. Why is form factor alone insufficient?
คำตอบ
The module must match speed, wavelength, reach, fiber or copper medium, lane/breakout format, and device support at both ends. Check diagnostics and vendor compatibility rather than only connector shape.
การ์ด 228
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Which measurements distinguish delay, variable delay, and missing traffic?
คำตอบ
Latency measures delay, jitter measures variation, and packet-loss rate measures missing packets. A controlled speed test estimates throughput; collect results over time because averages can hide brief service-breaking spikes.
การ์ด 229
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When should tcpdump or Wireshark be used in a troubleshooting sequence?
คำตอบ
When packet-level evidence can distinguish protocol behavior, retransmission, resets, negotiation, or policy. Capture at the right point with a narrow filter, protect sensitive payloads, and compare timestamps.
การ์ด 230
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Two Wi-Fi clients hear an AP but not each other and collide when transmitting. What RF issue fits?
คำตอบ
The hidden-node problem. RTS/CTS behavior, AP placement, cell size, band/channel design, or relocating clients can reduce collisions; adding transmit power indiscriminately may worsen contention.
การ์ด 231
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A long copper run links at a lower speed and shows errors. Which distance-related faults should be considered?
คำตอบ
Excessive insertion loss, crosstalk, poor termination, damaged pairs, electromagnetic interference, or a run beyond the standard's channel length. Certify the permanent link rather than trusting continuity alone.
การ์ด 232
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Users in one VLAN cannot reach a service, while users in another VLAN can. What should be compared?
คำตอบ
VLAN membership, trunk allowance, SVI or gateway state, subnet and DHCP options, inter-VLAN route, ACL or firewall policy, and the service's return path.
การ์ด 233
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When does a toner probe help more than a cable certifier?
คำตอบ
When locating an unlabeled copper cable or its far-end port. A certifier measures whether a link meets performance standards; a toner primarily helps trace identity and path.
การ์ด 234
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A lecture hall WLAN works empty but fails when full. Which design limit is most likely?
คำตอบ
Capacity or airtime, not simple coverage. Measure concurrent clients, channel utilization, data rates, retries, application demand, uplink capacity, and AP distribution under real load.
การ์ด 235
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A fiber link's receive power gradually drops over weeks. Which physical causes fit?
คำตอบ
Dirty or damaged connectors, a loosening bend, stressed cable, aging optics, or a changing patch path. Inspect and clean correctly, then compare optical power with the link budget and earlier baseline.
การ์ด 236
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A service works from most networks but not one source subnet. Which policy fault is likely?
คำตอบ
An ACL or firewall rule with the wrong source, destination, port, direction, order, or state assumption. Read hit counters and logs, and verify the return path before broadening access.
การ์ด 237
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What does an optical power meter measure during fiber troubleshooting?
คำตอบ
An optical meter measures received power, usually in dBm; a visual fault locator injects visible light to expose nearby breaks or bends. Compare measured power with receiver limits and the link budget.
การ์ด 238
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A dual-band client clings to distant 2.4 GHz despite a nearby 5 GHz AP. What should be tuned?
คำตอบ
Coverage, AP transmit power, band steering, minimum data rates, roaming thresholds if exposed, and client drivers. Preserve adequate 2.4 GHz service for devices that genuinely require it.
การ์ด 239
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A cable passes simple continuity but performs poorly at gigabit speed. Which wiring fault may remain?
คำตอบ
A split pair or excessive crosstalk can preserve pin-to-pin continuity while violating pair geometry. Use a qualification or certification tester that measures performance, not only wiremap continuity.
การ์ด 240
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Certificates fail on many devices immediately after a time-source outage. What is the likely connection?
คำตอบ
Incorrect clocks can make valid certificates appear not yet valid or expired and can break time-sensitive authentication. Restore a trusted time hierarchy, then verify timezone display separately from UTC time.
การ์ด 241
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What should a protocol analyzer's capture location be chosen to prove?
คำตอบ
Whether packets enter, cross, or leave a suspected boundary and how they change. Captures on both sides can distinguish endpoint behavior, loss, translation, filtering, and asymmetric routing.
การ์ด 242
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A point-to-point wireless bridge becomes unstable after an antenna is moved. What should be rechecked?
คำตอบ
Alignment, polarization, mounting, cable and connector loss, line-of-sight, Fresnel clearance, received signal, noise, channel, and local transmit-power limits.
การ์ด 243
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A switch network suddenly floods broadcasts and MAC addresses flap between ports. What physical or Layer 2 fault fits?
คำตอบ
A switching loop, possibly from an unintended cable or failed STP protection. Contain the loop, preserve evidence, trace the ports, then correct topology and loop-prevention controls.
การ์ด 244
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Two hosts intermittently lose connectivity and report the same IPv4 address. What should be checked?
คำตอบ
A duplicate address from conflicting static assignments, a stale reservation, or an unauthorized DHCP server. Trace both MAC addresses, correct the source, and refresh neighbor and lease state.
การ์ด 245
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How can LLDP or a vendor discovery protocol speed physical topology troubleshooting?
คำตอบ
It reports directly connected device identity, port, capabilities, and sometimes VLAN or power details. Treat discovery data as evidence to verify, because it may be disabled, stale, or spoofed.
การ์ด 246
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A 5 GHz AP changes channel or pauses after detecting radar. Is that necessarily a fault?
คำตอบ
No. Dynamic Frequency Selection requires affected channels to detect radar and vacate when necessary. Check DFS events, regulatory domain, channel plan, and client support before blaming hardware.
การ์ด 247
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During an STP loop investigation, which port roles and states should you expect?
คำตอบ
Each non-root switch selects one root port, each segment selects one designated port, and redundant paths can use alternate or backup ports. Classic 802.1D states are blocking, listening, learning, forwarding, and disabled; RSTP uses discarding, learning, and forwarding. Verify the intended root bridge because its placement determines the roles.
การ์ด 248
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Internal clients reach the internet, but a new inbound service is unreachable through NAT. What should be verified?
คำตอบ
The static or port-forward mapping, public address, listening service, firewall policy, return route, overlapping ports, and upstream filtering. Outbound PAT working does not prove unsolicited inbound translation exists.
การ์ด 249
คำถาม
Traceroute repeats a small set of routers until the hop limit expires. What fault does that pattern suggest?
คำตอบ
A routing loop. Compare the relevant prefixes, next hops, redistribution, defaults, and recent changes on the repeating routers, then correct the inconsistent route information.
การ์ด 250
คำถาม
A guest joins Wi-Fi and receives an address but cannot browse until opening a plain HTTP site. What should be tested?
คำตอบ
Captive-portal detection and redirection, DNS, portal reachability, certificate behavior, allowed preauthentication traffic, client isolation, and completion state. The radio and DHCP path already appear functional.
250 การ์ด
CompTIA Network+ N10-009 Flashcards: Concepts, Operations & Troubleshooting
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